Time Warner Cable and all Time Warner companies believe that the company must be guided by a set of core principles. The following mission and values statement, created by a group of executives from all parts of Time Warner, including Time Warner Cable Chairman and CEO Glenn Britt, define these principles and help to guide our behavior on a daily basis. Most importantly, they highlight our commitment to operating with the best interests of our constituents - customers, colleagues and the communities we serve - at heart.

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Our Mission

Time Warner Cable is committed to making itself the company people choose for in-home entertainment, communications and information, because we deliver superior customer care and quality products that create the best possible customer experience.

Our Values

Creativity

We thrive on initiative and originality - encouraging risk-taking and divergent voices.

Customer Focus

We value each of our customers - putting their needs and interests at the center of everything we do.

Agility

We move quickly - embracing change and seizing new opportunities.

Teamwork

We treat each other with respect - creating value by working together within and across our businesses.

Diversity

We attract and develop the world's best people and talent - seeking to include the broadest range of people and perspectives.

Integrity

We rigorously uphold editorial independence and artistic expression - earning the trust of our readers, viewers, listeners, members and subscribers.

Responsibility

We work to improve our communities - taking pride in serving the public interest as well as the interest of our shareholders.