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NEW ORDERS

For new services or to transfer services, please call:

  866-625-5007  

ONLINE FORM

You can reach Time Warner Cable using our online form.

CUSTOMER SERVICE & LOCAL OFFICES

You can pay your bill in person or call us with any questions:

Office Locations: Hours:
We want to know when our staff has delivered exceptional customer service to YOU!
Time Warner Cable
Friday Harbor Office
570 Guard St.
(PO Box 549)
Friday Harbor, WA 98250        

Mon. - Friday:
11:00 a.m - 5:00 p.m.
Customer service and after hours repair: 866-360-1525

Coeur d'Alene Office
2305 W. Kathleen Ave.
Coeur d'Alene, ID 83815

Mon. - Friday:
7:00 a.m - 5:00 p.m.
Drive through open til 5:30 
Customer service and after hours repair: 208-667-5521
Moscow Offices
828 W. Pullman Rd.
Moscow, ID 83843
Get Directions

Mon. - Friday:
9:00 a.m - 5:30 p.m.
Customer service and after hours repair: 208-882-2832
Outlying areas:866-701-3587

Pullman Office
1020 SE Latah St.
Pullman, WA 99163
Get Directions

Monday/Wednesday/Friday
8:30am - 5:00pm
Customer service and after hours repair: 866-701-3587
Outlying areas:866-701-3587

 

Libby Office
565 City Service Rd.
Libby, MT 59923

Mon. - Friday:
8:00 a.m - 5:00 p.m.
Customer service and after hours repair: 866-725-0912
Mountain Home Office
345 E 2nd N
Mountain Home, ID 83647
Get Directions

Mon. - Friday:
8:30 p.m - 5:00 p.m.
Customer service and after hours repair: 866-725-0909
 

WHERE SHOULD I MAIL MY TIME WARNER CABLE PAYMENT?

Please make sure your account number is on your check or money order and mail to:

Time Warner Cable
Box 371808
Pittsburgh, PA  15250-7808

PAYMENT SERVICES

When you are ready to make your cable payment, Time Warner Cable provides several payment options.

LAW ENFORCEMENT SUBPOENA INFORMATION

If you are a law enforcement agency seeking information about how to obtain records from Time Warner Cable, please click here for instructions.

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