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Payment Options

When you are ready to make your cable payment, Time Warner Cable provides several payment options:

1. Check or Money Order - You may pay with a personal check, by mail or in person. Mail or bring your payment to our Time Warner Cable office so that your payment is received by the date printed on your statement.

  • Please do not include any written requests with your payment. Instead, send those in a separate letter. Please include your name and Time Warner Cable account number with your written requests.

2. Cash - To pay with cash, bring your cash to our office by the date printed on your statement. Note: please do not send cash in the mail.

3. Credit Card - To pay by credit card, stop by our Time Warner Cable office.

4. Pay Your Bill Online
Pay Xpress is an online bill payment system that permits you to view and pay your monthly Time Warner Cable statement online.  Get Pay Xpress details here.

5. Advance Payment- Advance payment is an option that allows you to pay for 12 months of your current service in advance and get the 13th month free.

6. Electronic Fund Transfer (EFT) - EFT is a service that allows you to pay your monthly cable bill through an automatic debit to your checking account. Click on EFT Authorization for more information and an application that can be printed out and mailed in.

7. Recurring Credit Cards - You may choose to use your Visa, Mastercard or American Express credit card one time only for your initial installation and first month of service or for recurring monthly payments. Click on Credit Card Use Authorization for more information and an application that can be printed out and mailed in.

Office Locations: Hours:
Time Warner Cable
 
Friday Harbor Office
570 Guard St.
(PO Box 549)
Friday Harbor, WA 98250

Mon. - Friday:
11:00 a.m -5:00 p.m.
Coeur d'Alene Office
2305 W. Kathleen Ave.
Coeur d'Alene, ID 83815

Mon. - Friday:
7:00 a.m - 5:30 p.m.
Moscow Offices
828 W. Pullman Rd.
Moscow, ID 83843

Mon. - Friday:
8:00 a.m - 5:30 p.m.
Pullman Office
1020 SE Latah St.
Pullman, WA 99163

Mon. - Friday:
12:00 p.m -5:00 p.m.
Libby Office
565 City Service Rd.
Libby, MT 59923

Mon. - Friday:
8:00 p.m - 5:00 p.m.
Mountain Home Office
345 E 2nd N
Mountain Home, ID 83647

Mon. - Friday:
8:30 p.m - 5:00 p.m.
Mailing address (payment by mail, etc):
Time Warner Cable
Box 371808
Pittsburgh, PA  15250-7808
 
Phone:  
Call any of our offices for any of the following issues:
  • New service
  • Billing Questions
  • Repair (24 hours, 7 days/week)
  • Equip. Connection
  • After Hours Emergency Repair
Payment Locations: Hours:
411 N Main St
Moscow, ID 83843

Outside drop box
1313 S Blaine St
Moscow, ID 83843

Outside drop box

1217 N 4th St.
Coeur d'Alene, ID 83814
(at Harrison, in front of DO IT Center)

 
15th St.
Coeur d'Alene, ID 83814
(In front of Avista utility)

 
200 W Hanley Ave.
Coeur d'Alene, ID 83815
(inside main entrance of Silver Lake Mall)

 
240 W Hayden Ave.
Hayden, ID 83835
(In front of Super 1 Foods)

 

504 Mineral Ave.
Libby, MT 59923

Mon. - Thurs.:
9:00 a.m. - 3:00 p.m.
Friday:
9:00 a.m. - 4:00 p.m.

600 E Missoula Ave.
Troy , MT 59935

Mon. - Thurs.:
9:00 a.m. - 3:00 p.m.
Friday:
9:00 a.m. - 4:00 p.m.

6699 Fry St.
Bonners Ferry, ID 83805

Drop box only
Mountain Home Office
345 E 2nd N
Mountain Home, ID 83647

Office has outside drop box
 
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