Policies
Channel Changes
From time to time, it's necessary for us to shift channel positions to accommodate programming agreements.Regulatory Notices
As a Time Warner Cable customer, you are entitled to quarterly updates about subscriber rights, billing practices, as well as rate and service changes.
- Your Residential Services Agreements
- Time Warner Cable Subscriber Privacy Notice
- Equipment and Services
- Service Rates
- Channel Lineups
Legal Information
- Acceptable Use Policy
- Privacy Policy
- Website Terms of Use
- File & Print Sharing Policy
- Home Wiring
- Cable Theft
- Collection of Information Online
- FCC Information
- Subscriber Rights
- Cable Modem Service Subscription Agreement
- New York State Phone Tax
View Time Warner Cable's Subscriber Agreement, Operator Acceptable Use Policy, and Time Warner Cable and Affiliated ISPs Subscriber Privacy Notice here.
