Answers

By default, a DVR’s name is its unique MAC number or MAC address. This is usually a sequence of numbers, letters, and colons (example: DVR 00:11:E6:AD:B0:32), which is not very user-friendly. Within DVR Manager, you can change the name of each DVR to better identify them (for example: “Living Room DVR” or “John’s DVR”).

We recommend using a computer to change the name of your DVRs, since the process is not as easy on a mobile device. 

To rename your DVRs on a computer:

1. Scroll your cursor over the down arrow icon next the Current DVR text in the upper right corner of the DVR Manager.
   
   
   
   
2. In the drop down menu that appears, click the edit name link in the next to the DVR you want to rename.
   
   
   
   
3. You should now be on the Edit DVR Name page. On the right side of the page is a list of programs scheduled to record on your selected DVR. Refer to this list to identify your selected DVR, and enter a new name for this DVR in the text field.
   
4. Click the Submit button.
   
   
   
   
5. You can repeat this renaming process for your other DVRs.
   

To rename your DVRs on a mobile device:

1. Access the DVR Manager on your phone by going to http://mdvr.timewarnercable.com on your phone’s browser and go to the Manage tab.
2. Click the Manage my DVRs link towards the bottom of the page.
3. Select the DVR you want to rename from the drop-down menu and click the Rename button.
4. Enter a new name for the DVR you selected and click the Save button.
   
   

To receive all services, Digital Cable, remote and lease of a Digital set-top box are required. Some services are not available to CableCARD customers. HD set-top box and HDTV set required for HD service. Not all equipment supports all services. DVR service is an optional service available for an incremental charge. All services may not be available in all areas. Remote DVR service may not be available to all mobile devices. Subject to change without notice. Some restrictions apply.