Our secure online billing system is free and easy-to-use. With PayXpress, you can view and pay your latest bill online, set up automatic recurring payments, view past statements and sign up for paperless billing.

Go to PayXpress

See a list of our customer care payment centers, including maps, directions and hours of operation.
Find the one closest to you.

Pay by Phone
Use your credit card or bank checking account to pay your bill at your convenience via phone.
1. Call 1-866-TWXPRES (1-866-899-7737).

2. Follow the voice-activated prompts to pay your bill.
3. Tip:  Have your printed bill and credit card handy. 

Special Service Numbers:

• Spanish: (212) 358-0900 (Manhattan, 24/7) or (718) 358-0900 (Brooklyn/Queens, 24/7)
• Mandarin & Cantonese: (718) 358-7928 (Mon-Sat, 9am - 5pm)
• Korean: (718) 461-0659 (Mon-Sat, 9am - 5pm)
• Telecommunications for the Deaf (New York Relay Service): (1-800) 662-1220 (24/7)

Pay by Mail
For prompt processing of your payment, mail it to the address as listed on your bill.

Include either your current billing statement or include your account number on your

check or money order.

When paying by mail, we recommend that you use a check or money order, payable to Time Warner Cable. For your security, please avoid sending cash through the mail.