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Understanding Your Billing Statement
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| UNDERSTANDING YOUR CABLE BILL: | |||
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Time Warner Cable's correspondence address | ||
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Your service address | ||
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Bill Message Messages are updated monthly. Be sure to read for important information. | ||
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Previous Balance and Credits Amount due from last month's balance and payments received. | ||
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Payment return address Be sure this address shows through the window of the return envelope. | ||
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Customer service contact information | ||
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Please keep this portion of the statement for your records | ||
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Payment stub Please remove the bottom portion of the statement and remit with your payment. If you prefer to pay online, visit our PayXpress site or call (800) 920-0385 to set up recurring payment. | ||
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Date statement was produced | ||
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Your account number Please write this number on your check or money order and on all correspondence. | ||
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All charges during this billing period Shows service-from date and service-to date. | ||
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Total amount due This total includes current month's charges and any previous balance on the account. | ||
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Due date of payment Please pay bills by the payment due date to ensure that your payment will appear on the following month's statement. Payments received after this date will be included on your next statement. | ||
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Payment options
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