| 1. |
Does Time Warner provide technical support for my Digital Phone service? |
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Yes. To contact us 24/7, call 210.244.0500 or contact us here. |
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| 2. |
Who maintains my Digital Phone modem? |
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Time Warner Cable. During installation, we'll upgrade your equipment to the latest technology, and will continue to do so as long as you subscribe to Digital Phone. |
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Do I have to buy any extra equipment? |
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No. |
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Do I need a special phone? |
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No. All standard touch-tone phones – wall-mounted, portable and cordless – work with Digital Phone. |
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Is Digital Phone compatible with Home Security Systems? |
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Yes, Digital Phone is compatible with Home Security. When a Time Warner Cable installer sets up the phone system to interact with the alarm mechanism, you must call your home security company to test and certify the Digital Phone connection. |
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Is Digital Phone compatible with Fax Machines? |
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Yes, Digital Phone service supports Fax Machines. |
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Is Digital Phone compatible with Answering Machines and Caller ID display? |
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Yes, Digital Phone is compatible with most Answering Machines and Caller ID display. |
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Will Digital Phone work with my home network? |
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Yes. |
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| 9. |
Will my Caller ID phone with LCR (Low Cost Routing) work with Digital Phone? |
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You won't need LCR – a feature on some Sharp, Casio and Panasonic phones – because Digital Phone gives you unlimited long distance calling in Texas, and across the United States for one monthly price as low as $39.95. In fact, the LCR feature may prevent you from making Digital Phone unlimited long distance calls. Check your telephone user manual to turn off the LCR feature. |
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