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Digital TV Transition - Feb 2009
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Frequently Asked Questions

FAQ  >> Digital Phone Service  >> Installation, Equipment and Service

FAQs for Installation, Equipment and Service

Do I have to buy any additional equipment to use Digital Phone?

Do I have to keep the Digital Phone modem in a specific location?

Do I need to be home for the installation of Digital Phone?

Does Time Warner Cable provide technical support for Digital Phone?

Does wireless Internet service work with Digital Phone?

How long will it take for my Digital Phone to be installed?

How will I know when my Digital Phone has been activated?

What should I do if I cannot be home for my Digital Phone installation appointment?

Should I wait to disconnect my current home phone service until Digital phone installed?

Can I disconnect my current phone service once Digital Phone has been installed?

If my cable gets disconnected for non-payment, will my phone still work?

Will my Digital Phone work if my electricity goes out or if there is a cable TV outage?

Who maintains the modem used for Digital Phone?

I was not at home for my Digital Phone service installation and now my phone is not working. What should I do?

Do I need a special phone for Digital Phone service?

Can I use my existing cordless home phone with Digital Phone service?

Will my monitored security system work with Digital Phone service?

Will my Caller IQ phone with Low Cost Routing (LCR) feature (included in some phones made by Sharp, Casio, and Panasonic) work with Digital Phone service?

Will my dial-up Internet Service Provider work with Digital Phone service?

Will Digital Phone service work with Home Networking?

Will my fax machine work with Digital Phone service?

Will my answering machine work with Digital Phone service?

Will my Caller ID display work with Digital Phone service?

Does Digital Phone service offer Voice Mail?

Does Digital Phone service offer a calling card?

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Can I keep my current phone number?

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How can I check my usage for the International OnePrice calling plan?

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