Switched Digital Video (SDV)

Time Warner Cable launched Switched Digital Video (SDV) in many neighborhoods around the country. Channels delivered using Switched Digital Video (SDV) are only sent to your television when you want to watch them. This frees up bandwidth and allows Time Warner Cable to offer you additional digital channels and HD digital channels. Some existing services may be delivered using SDV in order to make additional bandwidth available.

Once channels are delivered using SDV, they will no longer be available to CableCARD™ devices, like TiVo HD DVRs, unless you have a Tuning Adapter.

You will need a Tuning Adapter to view these new channels if you use a CableCARD with one of these devices:

TiVo: Series 3, HD and HD XL, Premiere and Premiere XL
Retail Moxi HD
ATI TV Wonder Digital Cable Tuner on Windows 7 only
OCUR devices: ATI TV Wonder™, Ceton InfiniTV 4™, SiliconDust HDHomeRun Prime™

If you have a compatible CableCARD device that is listed above, you can request a Tuning Adapter.

Order your CableCARD and/or FREE Tuning

Adapter Self Installation Kit

A Tuning Adapter is available for free to customers with compatible devices listed above. The CableCARD will be charged at the Current TWC rate.
Fill out the order form

Please click here for the list of services currently being delivered using Switched Digital Video

CableCARD and SDV Support

Bring Your Own Box Discount Form

CableCARD and/or Free Tuning Adapter
Self Installation Order Form

Switched Digital Video FAQs

Self Installation Instructions

Get instructions on how to self-install & activate your Tuning Adapter.

Motorola® Tuning Adapter

Cisco® Tuning Adapter

CableCARD Technical Support Desk

We're ready to help you with an order, installation or activation.

Call 1-800-TWCABLE