November | Columbus Grove, OH

 

Ethernet | Managed Security | Medium Business | Case Study

The Union Bank Company Cashes In on Blazing Fast Ethernet and Managed Security Services from Time Warner Cable Business Class

For decades, the residents of northwest Ohio’s vibrant farming communities have placed their trust in The Union Bank Company. And the bank, through its 11 branch offices, takes immense pride in caring for the financial well-being of its customers and the communities it serves.

A focus on delivering customer value and personalized attention is central to the bank’s mission. Not surprisingly, that dedication to service and support also extends to Union Bank’s information technology (IT) infrastructure.

An essential aspect of that IT network is high-speed Internet connectivity between the bank’s branch locations and the central office in Columbus Grove. For this network, used primarily for intra-office phone communications, data applications and the daily back-up of teller records from the branches, the bank used T-1 broadband lines provided by five separate telecommunications carriers because the rural locations were not all served by the same provider.


 

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“We pride ourselves on our customer service,” he added, “and I have to say Time Warner Cable has proven they are equally committed to their customers.”

Brent Nussbaum, IT Manager