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TWC Local Offices
You can pay your bill in person or call us with any questions at our support centers:
Time Warner Cable
301 N Saint Joseph St. Suite 500
Gonzales, TX 78629
Office (800) 222-5355
Lobby hours:
M-F: 9:00 am - 6:00 pm
Sat: Closed
Sun: Closed
Location Map
Time Warner Cable
1308 Fannin
Columbus, TX 78934
Lobby hours:
M-F: 9:00 am - 6:00 pm
Sat: Closed
Sun: Closed
Time Warner Cable
1102 North Esplanade Street
Cuero, TX 77954
Lobby hours:
M-F: 9:00 am - 6:00 pm
Sat: Closed
Sun: Closed
Or, contact us by email.
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New Orders & Customer Service
To order new services, or to transfer services, please call:
Main Office: (800) 222-5355
| Billing hours: |
M-Thurs: 8 AM - 5 PM |
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Fri: 9 AM - 5 PM |
| Sales hours: |
M-F: 8 AM - 9 PM |
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Sat: 8 AM - 7 PM |
Repair hours: 24/7
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Payment Options
Online:
Sign up for free online payment management with our PayXpress service to
arrange one-time or automatic monthly payments.
By Phone:
(800) 222-5355
In-Person:
See TWC Local Offices for in-person payment information.
By Mail:
Time Warner Cable
P.O. Box 650047
Dallas, TX 75265-0047
Late Payment Mail:
See TWC Office Locations or TWC Payment Centers
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Road Runner Support
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Using This Website
For technical help using this web site, or to report broken links, please use our support form.
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Law Enforcement Subpoena Information
If you are a law enforcement agency seeking information about how to obtain records from Time Warner Cable, please click here for instructions.
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