Time Warner Cable of Susanville - Contact Us: Cable Regulators

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Regulatory Information

The quickest way to resolve any customer service problems with Time Warner Cable is to use the contact us online form or call our customer service specialists.

If you have questions or comments about your cable service that you would like to direct to a local franchising authority or the federal government, please refer to the information below:

Local Franchising Authority:

City of Susanville 66 N. Lassen St. Susanville, CA 96130	Lassen County (Susanville) 221 S. Roop St. Susanville, CA 96130
Shasta County (Burney) 1815 Yuba St., Suite 1 Redding, CA 96001

Federal Communications Commissions
Cable Services Bureau
Consumer Protection Division
1919 "M" Street. N.W.
Washington, D.C. 20554
(202) 416 - 0856