Answers

As a Road Runner customer, you will be provided with a high-speed cable modem that links your computer to the cable fiber rich network. Road Runner offers two installation options:

Professional Installation: This option may be subject to a one-time installation fee and includes the installation of the modem, coaxial cable and drivers. We also offer an option to perform an activation that sets your homepage, configures your E-mail and Internet browser, and downloads Flash if necessary.

Self-Installation: If you are an existing Time Warner Cable customer and want to add the Road Runner service, you can save time and money by doing it yourself with a Road Runner self-installation Kit. The kit contains everything you need to connect your computer to the Road Runner network: a high-speed Installer Guide, 2 Coaxial Cables, 1 Ethernet Cable, 1 Splitter (if needed). An active cable outlet in the same room where you will have the computer is required.

To pick up a self-installation kit, please Contact Us to locate the address of your local Time Warner Cable office.