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TWC Local Offices
You can pay your bill in person or call us with any questions at our support centers:
Time Warner Cable
3225 Maurine St. Wichita Falls, Texas 76306-6828 Office (800) 222-5355 Lobby hours: M-F: 9:00 am - 6:00 pm Sat: 9:00 am - 1:00 pm Sun: Closed
Location Map
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New Orders & Customer Service
To order new services, or to transfer services, please call:
Main Office: (800) 222-5355 Billing hours: M-F: 8 AM - 5:30 PM and Sat. 8 AM - 12 Noon Repair hours: 24/7
Or, contact us by email.

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Payment Options
Online: Sign up for free online payment management with our PayXpress service to arrange one-time or automatic monthly payments.
By Phone: (800) 222-5355
In-Person: See TWC Local Offices for in-person payment information.
By Mail: Time Warner Cable P.O. Box 650047 Dallas, TX 75265-0047
Late Payment Mail: Time Warner Cable 3225 Maurine St. Wichita Falls, Texas 76306-6828
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Road Runner Support
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Using This Website
For technical help using this web site, or to report broken links, please use our support form.
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Law Enforcement Subpoena Information
If you are a law enforcement agency seeking information about how to obtain records from Time Warner Cable, please click here for instructions.
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