Time Warner Cable’s New York City region has introduced Caller ID on TV to customers who subscribe to both Digital Phone and digital cable*. This group of approximately 50,000 customers now has an additional free feature on TV — a Caller ID display. A small banner with the caller’s name appears on the top left-hand corner of the television when the home phone rings.
“Time Warner Cable continually leads the way in integrating technology to enhance products and make home entertainment and communication simpler and easier. Caller ID on TV is another example of how we deliver choice, value and innovation to customers,” said Howard Szarfarc, Executive Vice President, Time Warner Cable’s New York City region. “Today 50,000 customers in our service area can access Caller ID on TV. It’s a clever, convenient new feature that’s free as part of our home phone service,” added Szarfarc.
This easy-to-read caller ID display allows customers to make an immediate decision on whether they want to continue or break away from watching digital television to answer a call. In addition, Caller ID on TV keeps track of the last ten incoming calls, even while the television is turned off. The caller's name, number, the date, time and number of times they called are stored in the Call Log for future reference. The service can be suppressed as well, if the customer chooses to do so.
Caller ID on TV lets customers identify callers right on the TV screen before answering the phone. Unwanted interruptions and unwanted phone calls are eliminated while watching TV.
*Customers must have a Scientific Atlanta 4250HDC or 8300HDC converter or Samsung converter plus residential phone service to receive Caller ID on TV. If a customer wishes to exchange a converter, the company will do so at no charge.
The service is being rolled out systematically throughout New York City over the next several months.
For more information on Caller ID on TV or other Time Warner Cable products, please visit www.timewarnercable.com/nynj or call 1-800-OKCABLE.
About the New York City Region
Time Warner Cable’s New York City region serves over 1.4 million customers in four NYC boroughs (Manhattan, Queens, Staten Island and western Brooklyn), Mt. Vernon, Hudson Valley (Orange, Sullivan, Ulster Counties and parts of Dutchess, Greene and Delaware Counties) and Bergen and Hudson Counties, New Jersey. Visit timewarnercable.com/nynj
Time Warner Cable is the second-largest cable operator in the U.S., with technologically advanced, well-clustered systems located mainly in five geographic areas — New York State (including New York City), the Carolinas, Ohio, southern California (including Los Angeles) and Texas. As of December 31, 2007, Time Warner Cable served approximately 14.6 million customers who subscribed to one or more of its video, high-speed data and voice services.