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Industry Veterans Appointed to Time Warner Cable San Diego’s Executive Team To Lead Technical Services, Operations Support, and Public Affairs Initiatives

Release Date: 06/15/2005

Ron Johnson, Don Williams, and Marc Farrar have been appointed to executive management positions with Time Warner Cable’s San Diego division. While their roles vary, each are committed to bringing the best possible service and solutions to subscribers in San Diego, the Desert Cities (Palm Springs area), and Barstow.

Ron Johnson is the vice president of technical services and manages the employee teams who install, maintain, and repair the customer connections for video, high-speed online, and digital phone services. Johnson began his cable career in San Diego with American Television and Communications (now Time Warner Cable) 25 years ago as a service technician, and continuously took on new roles and responsibilities to advance within the field operations department. In 1991, Johnson was appointed director of field services, where he was instrumental in improving customer appointment preferences including the Call Ahead and Call Work options, and the On-Time Appointment guarantee. He also directed the evolution of field operations to contribute to the highly successful rollouts of high-speed data, digital cable, video-on-demand, and digital phone services.
Johnson earned his bachelor of science degree in business administration from the University of Phoenix. He is a member of Women in Cable and Telecommunications (WICT) and is a captain for the annual Relay for Life fundraiser for the American Cancer Society, San Diego chapter. Johnson and his family live in Escondido, Calif.

Don Williams is the vice president of operations support and manages the teams who support front-line employees, including information technology, network and dispatch operations, quality control, and billing. Williams has more than 25 years experience managing engineering and technical operations departments with accountability for network and overall performance. He has managed the design, engineering, and construction of a $40 million network rebuild and is experienced in managing operations of advanced cable television networks supporting digital video, pay-per-view, video-on-demand, interactive television, and high-speed data services. Williams joined the San Diego division as director of engineering operations in 2002. Prior to Time Warner Cable, Williams was the technical operations manager for Daniels Cablevision, Inc. of Carlsbad, Calif. (now Adelphia) where he played an integral role in virtually all business and operating decisions.
Williams attended Fresno Community College, and studied FCC Commercial Licensing. He is currently the San Diego chapter vice-president of the Society of Cable Television and Engineers (SCTE). Williams and his family live in the San Diego community of Scripps Ranch.

Marc Farrar joined the division in November 2004 as the vice president of public affairs for the Time Warner Cable San Diego division. In his role, Farrar is the official spokesperson and is responsible for regulatory and legislative matters with state and Federal governmental agencies and elected officials. He also guides Time Warner Cable’s community involvement with charitable and not-for-profit organizations in support of education, civic, the arts, and other causes.
Prior to joining the San Diego division, Farrar was the director of public affairs with Time Warner Cable of Kansas City where his primary responsibility was franchise relations with 56 communities. Additionally, he guided the division’s internal and external web-based and print communications, as well as educational and community initiatives.

Farrar is a current board member of the Better Business Bureau of San Diego and Imperial Counties, as well as The California Channel, an independent, non-profit public affairs cable network governed by California's cable television industry, and modeled after the national C-SPAN service. He is also a member of Rotary International. Farrar earned a bachelor’s degree in public management from the University of Maine and a master of public administration degree from the University of Kansas. He and his wife reside in the San Diego community of Rancho Penasquitos.

ABOUT TIME WARNER CABLE SAN DIEGO
Time Warner Cable San Diego is a division of Time Warner, the world's first fully integrated media, communications, and entertainment company. Time Warner Cable owns and operates the world's most advanced and best-clustered cable television operations serving nearly 11 million households in the United States. More than 800 local employees serve customers in the San Diego, Desert Cities and Barstow areas with cable television, high speed online and digital telephone services over a fiber-rich broadband network.


 

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