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New Time Warner Cable Store Opens in Lee’s Summit

Customer Experience Store is the first of its kind in the Kansas City area

Release Date: 12/13/2011

Time Warner Cable (TWC) opened a new Customer Experience Store today in Lee’s Summit, MO at 188 NW Oldham Pkwy in the Summit Shopping Center.

The new store is the first in the Kansas City area to offer customers/potential customers the opportunity to try out all of TWC’s latest products and technology before they make a purchase and also offers a fun-to-browse, hands-on environment.

The Lee’s Summit Customer Experience Store showcases TWC products and services including Digital Cable, HDTV, Whole House DVR, Wideband Internet, Digital Phone and Mobile Internet. The store features 15 interactive TVs showcasing TWC networks and features, including Start Over and Look Back, two computers demonstrating Road Runner high-speed internet, a digital phone display and a Mobile Internet kiosk.

“The new store in Lee’s Summit furthers our mission of connecting people and businesses with information, entertainment and each other,” said Scott Miller, Time Warner Cable's area vice president of operations. “It is important to us to connect with our customers in a one-on-one environment, and we’ll make sure that visitors feel like they have convenient, affordable options to help them reach their full potential in the technology world we live in.”
In the new Lee’s Summit store, TWC customer service representatives are accessible on the floor, not just behind a desk, and are ready and willing to answer questions and discuss product options that best meet the customer’s needs. The store also offers an easy-to-use automated payment kiosk.

The Lee’s Summit location is Time Warner Cable’s sixth cable store in the Kansas City metro area. TWC’s other locations are - Overland Park (8221 W. 119th Street), the Northland (15 NW Barry Road), Kansas City, MO (6555 Winchester Ave), Kansas City, KS (8143 Parallel Ave) and Leavenworth (541 McDonald Road). With the opening of the new store in Lee’s Summit, the former TWC location in Grandview, Mo. closed on Nov. 18.

Business hours for the new store in Lee’s Summit are 9:30 a.m. to 6 p.m. Monday through Friday.

Time Warner Cable customers are encouraged to follow @TWCable_KC on Twitter for all the latest news, information and product updates from TWC.

About Time Warner Cable

Time Warner Cable Inc. (NYSE: TWC) is among the largest providers of video, high-speed data and voice services in the United States, connecting more than 14 million customers to entertainment, information and each other. Time Warner Cable Business Class offers data, video, and voice services to businesses of all sizes, cell tower backhaul services to wireless carriers and, through its NaviSite subsidiary, enterprise-class hosting, managed application, messaging and cloud services.  Time Warner Cable Media, the advertising arm of Time Warner Cable, offers national, regional and local companies innovative advertising solutions. More information about the services of Time Warner Cable is available at www.timewarnercable.com, www.twcbc.com, www.navisite.com, and www.twcmedia.com.

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