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Latest technology allows customers to restart a program during its broadcast time for FREE

Release Date: 06/30/2008

Time Warner Cable’s New York City Region has introduced Start Over ®, the Emmy award–winning new feature free to thousands of high-definition cable customers on Staten Island*.   Start Over®, exclusive to Time Warner Cable, is an Enhanced TV feature that allows customers to restart a program in progress without any preplanning or in-home recording devices.  By simply pressing the “SELECT” button on the remote control when the Start Over® icon appears onscreen, the program automatically restarts from the beginning.  The launch in New York City includes programming from over 40 networks** including many in high definition.

Broadcast channels (available July 15):

 NBC  WNET Thirteen
 NBC HD  WNET Thirteen HD

Cable Networks:

 ABC Family  ESPN HD  Palladia HD  TNT
 Animal Planet  ESPN 2  National Geographic  TNT HD
 Animal Planet HD  ESPN 2 HD  National Geographic HD  Travel Channel
 Cartoon Network  FX  Nickelodeon  Turner Classic Movies
 CNBC  Food Network  NY1 News  USA
 CNN  Food Network HD  NY1 News HD  Versus / Golf HD
 CNN HD  Fox News  SciFi
 Comedy Central  HGTV  SoapNet  
 Disney Channel  HGTV HD  TBS  

With the Start Over® feature enabled, in addition to the ability to start a program over during its allotted time slot without the need for a DVR, viewers can rewind, pause and resume the program.   This cutting edge technology, designed by Time Warner Cable, is exclusive to its cable customers and will be available first in Staten Island and by year end, throughout the company’s NYC-area footprint.  The list of Start Over®-enabled networks will continue to grow.
“By offering Enhanced TV services including our exclusive Start Over® feature, we put innovative technology in our customers’ hands.  Start Over®’s unique convenience is another example of our advanced fiber network, which will continue to present dynamic customer options.  As we continue to introduce new features, customers can be confident that they are connected to the leading telecommunications provider in New York City,” stated Howard Szarfarc, Executive Vice President,  Time Warner Cable’s New York City Region.  “Start Over® adds to our suite of recent innovations including Caller ID on TV, Photo Show and many HD On Demand channels.”

“With Start Over®, customers can take the digital cable experience to a new level of customization and convenience,” he added.  “Even at 8:59 PM, a viewer can re-start a program that began at 8 PM,” Szarfarc said.  “And starting it over in HD is a real bonus,” he concluded. 

In Staten Island, TWC provides 52 HD channels.  Start Over® is not available with DIRECTV®, DISH®, RCN or Verizon.

*Staten Island customers must have a Scientific Atlanta 4250HDC or 8300HDC or Samsung set-top to receive Start Over®. If a customer wishes to exchange a set-top, TWC will do so at no charge at a Cable Express store.
**At this time, not all programs are Start Over® enabled.

About Time Warner Cable   
Time Warner Cable’s NYC Region serves over 1.4 million customers in four boroughs
(Manhattan, Queens, western Brooklyn and Staten Island), Mt. Vernon, Hudson Valley
(Orange, Sullivan, Ulster and parts of Dutchess, Greene and Delaware Counties) and
Bergen and Hudson Counties in New Jersey.  Visit

Time Warner Cable is the second largest cable operator in the U.S., with technologically
advanced, well-clustered systems located mainly in five geographic areas: New York State
(including New York City), the Carolinas, Ohio, southern California (including Los Angeles)
and Texas.  As of March 31, 2008, Time Warner Cable served approximately 14.7 million
customers who subscribed to one or more of its video, high speed online and voice ser-
vices, representing approximately 33 million revenue-generating units.

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