NORTH CANTON, OH – Time Warner Cable is looking to increase its customer care residential tier 3 technical support workforce by more than 30 at its North Canton, Ohio operations.
“We are looking to fill a number of full-time positions in our North Canton office, which provides many employment opportunities for this region of the state,” said Kathy Chamberlain, Regional Vice President of Customer Care at Time Warner Cable. “With the roll out of new products and services this year, the increased workforce is needed to assist customers.”
"Time Warner Cable's decision to expand and create new jobs in the area is a win-win for our community,” said State Representative Kirk Schuring. "Job creation and economic development is important to our local economy and we applaud Time Warner Cable for their continued investment back into the community."
The event will take place on Tues., Oct. 14 from 10 a.m.-1 p.m. & 3 p.m.-7 p.m. at 5520 Whipple Ave NW, North Canton. During the fair, candidates will have the opportunity to meet technical support leaders and assess the company culture, while learning about job responsibilities, work hours, compensation with commission and bonus potential, and training.
Tier 3 technical support reps will provide residential customers with high level, advanced technical support specifically for Time Warner Cable data, video and voice products. This position responds to and resolves individual service issues and proactively identifies and responds to network problems and service stability concerns. This position proactively utilizes all diagnostic and monitoring tools available to ensure uninterrupted service for all of our customers.
All positions offer competitive compensation structures and an extensive benefits package.
Candidates can apply at http://jobs.timewarnercable.com using reference code 160348 and complete an assessment in order to be considered for a position. Job applicants should bring with them updated copies of their resume and dress in business appropriate attire. For more information on Time Warner Cable, please log onto www.timewarnercable.com.
About Time Warner Cable
Time Warner Cable Inc. (NYSE: TWC) is among the largest providers of video, high‐speed data and voice services in the United States, connecting more than 15 million customers to entertainment, information and each other. Time Warner Cable Business Class offers data, video and voice services to businesses of all sizes, cell tower backhaul services to wireless carriers and, through its NaviSite subsidiary, managed and outsourced information technology solutions and cloud services. Time Warner Cable Media, the advertising arm of Time Warner Cable, offers national, regional and local companies innovative advertising solutions. More information about the services of Time Warner Cable is available at www.timewarnercable.com, www.twcbc.com, www.navisite.com, and www.twcmedia.com.