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Time Warner Cable Boosts Maximum Download Speed 50 Percent for Most Popular Internet Tier for New York City and New Jersey Customers

Release Date: 12/05/2012

NEW YORK CITY – As a thank you to customers of Time Warner Cable’s most popular Internet service, the company is boosting the maximum download speed for Standard Internet by 50-percent this month, from 10 Mbps to 15 Mbps, for customers throughout its New York City service area. The faster speeds will be also launched to Standard Internet customers in the rest of Time Warner Cable’s service areas this month.

“Standard Internet is our most popular Internet service because it’s ideal for everyday use, watching videos online, downloading apps, online banking and definitely for online holiday shopping,” said John Quigley, Regional VP of Operations for Time Warner Cable’s New York City market. “And now that our maximum download speed for Standard Internet is 50 percent faster, customers can have a better Internet experience on all of their devices.”

Time Warner Cable Standard Internet also includes free Internet security and parental controls software, 10 email accounts and access to TWC WiFiTM hotspots in several U.S. cities, including New York City, Los Angeles, Charlotte and Kansas City.

Standard Internet customers will receive the faster speeds automatically this month, but can upgrade immediately by pushing the “Reset” button on their modems, or if it doesn’t have a reset button, by unplugging the power cord from the modem for 10 seconds, plugging it back in and then rebooting their computer.

For customers who need even more speed for telecommuting, working with large files, or households with multiple power users, Time Warner Cable offers tiers of Internet service with download speeds up to 50 Mbps. To learn more about Time Warner Cable Internet, visit or call 1-800-TWCABLE.

Time Warner Cable’s New York City service area includes Manhattan, Queens, Staten Island and western Brooklyn, Mt. Vernon, NY, as well as Bergen and Hudson Counties in New Jersey.

About Time Warner Cable
Time Warner Cable Inc. (NYSE: TWC) is among the largest providers of video, high‐speed data and voice services in the United States, connecting more than 15 million customers to entertainment, information and each other. Time Warner Cable Business Class offers data, video and voice services to businesses of all sizes, cell tower backhaul services to wireless carriers and, through its NaviSite subsidiary, managed and outsourced information technology solutions and cloud services. Time Warner Cable Media, the advertising arm of Time Warner Cable, offers national, regional and local companies innovative advertising solutions. More information about the services of Time Warner Cable is available at,,, and

Media Contact:
Eric Mangan
(212) 379-5979

Follow us at @TWCable_NYC

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