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Time Warner Cable Introduces IntelligentHome

New Home Management System Offers Customized Home Security and Control

Release Date: 03/05/2013

Charlotte - Time Warner Cable today announced the expanded launch of Time Warner Cable IntelligentHome, a new home management system to all its Carolinas markets. Time Warner Cable IntelligentHome is an easy-to-use wireless home management system that offers 24/7 professional home security monitoring, fire and carbon monoxide detection, paired with a flexible set of tools that allows customers to remotely track the daily events taking place in their homes and the power to adjust the lighting and the thermostat just the way they want it. Users can access their system and have access to real-time information no matter where they are via any internet connection, the TWC IntelligentHome smart phone apps, and through customized text and email alerts.

Offering invaluable reassurance and personalized comfort, Time Warner Cable IntelligentHome offers secure camera feeds and other tools that can be used to confirm a child has arrived home safe from school, pet owners can keep an eye on their pets while at work, and travelers can monitor their homes and change lighting settings to make it appear there is someone home. Other benefits include:

  • Easily manage security and comfort from an in-home touch screen, secure website or free mobile app
  • Customize the system by creating personalized settings that can generate email and text alerts when requested
  • Know the home is protected 24/7 with cellular and battery back‑up and TWC’s owned and operated 5-Diamond rated Monitoring Center
  • Keep in touch with the home using in-home cameras to see what’s happening when away
  • Instantly access everyday apps like weather, news and photos using a touchscreen
  • Go green with energy-saving thermostat and lighting controls

“Time Warner Cable IntelligentHome gives our customers a new way to stay connected to home and the things that matter most. Our technology provides professional monitoring plus direct customer access to information about the home, all with a level of flexibility and control that traditional home security systems can’t deliver. We know this is what many of our customers need and we’re excited to deliver this innovative solution that is easy to access, operate and customize,” said Darrel Hegar, regional vice president of operations, Time Warner Cable Carolinas.

Time Warner Cable IntelligentHome’s in-home wireless technology means simple installation, touch screen controls and remote management capabilities through secure customer websites or mobile apps when away from home. The in-home system is connected to Time Warner Cable’s technologically-advanced, 5-Diamond rated emergency response center through wireline broadband facilities, providing professional 24/7 monitoring of critical systems. For added peace of mind, battery and cellular back-ups enhance system reliability should there be a loss of commercial power.

Time Warner Cable also offers free standard installation for customers who currently subscribe to another provider’s home security service, if they switch to IntelligentHome. The IntelligentHome service may work with a customers’ existing equipment.

Charlotte, NC was an original launch market for IntelligentHome and it is now available in all other areas of the Carolinas. For more information and video demonstrations about Time Warner Cable IntelligentHome, please visit

About Time Warner Cable
Time Warner Cable Inc. (NYSE: TWC) is among the largest providers of video, high-speed data and voice services in the United States, connecting more than 15 million customers to entertainment, information and each other. Time Warner Cable Business Class offers data, video and voice services to businesses of all sizes, cell tower backhaul services to wireless carriers and managed and outsourced information technology solutions and cloud services.Time Warner Cable Media, the advertising arm of Time Warner Cable, offers national, regional and local companies innovative advertising solutions. More information about the services of Time Warner Cable is available at, and

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