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Time Warner Cable Launches Lifeline Program For Home Phone Customers In New York State

Eligible Customers Can Receive Discount for Home Phone Beginning July 9

Release Date: 07/09/2013

Time Warner Cable today launched the Lifeline program for Home Phone customers throughout New York State. Lifeline is a government-assistance program, part of the Federal Communications Commission, which grants eligible individuals per household a monthly credit on their residential Home Phone bill. Eligible customers can now apply for the Home Phone discount beginning July 9.

To be eligible for Lifeline, you must be a Time Warner Cable Home Phone customer and participate in a government-assistance program, such as Medicaid or Food Stamps, or meet income eligibility requirements. The Lifeline credit applies for one year. After one year, customers will need to verify their information and continued eligibility.

“Lifeline allows consumers the opportunity to get a monthly discount, so that they can access and experience Time Warner Cable’s Home Phone services and features,” said Jeff Lindsay, Time Warner Cable’s Group Vice President and General Manager for Phone. “Home Phone is still a vital communications tool. By offering the Lifeline credit, our Home Phone service is even more affordable for current and new customers who want to stay connected and in touch with loved ones.”

Customers can apply for the Lifeline program at or at a Time Warner Cable store. The application is available in English and Spanish.

Time Warner Cable will launch Lifeline as a pilot program in New York State. The company has plans to roll out Lifeline across all markets at a later date.

Time Warner Cable serves New York State including the areas of Albany/Capital Region, Buffalo, Central New York, Hudson Valley (Orange, Sullivan, Ulster Counties and parts of Dutchess, Greene and Delaware Counties), Rochester, four New York City boroughs (Manhattan, Queens, Staten Island and western Brooklyn) and Mount Vernon.

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About Time Warner Cable

Time Warner Cable Inc. (NYSE: TWC) is among the largest providers of video, high-speed data and voice services in the United States, connecting more than 15 million customers to entertainment, information and each other. Time Warner Cable Business Class offers data, video and voice services to businesses of all sizes, cell tower backhaul services to wireless carriers and managed and outsourced information technology solutions and cloud services. Time Warner Cable Media, the advertising arm of Time Warner Cable, offers national, regional and local companies innovative advertising solutions. More information about the services of Time Warner Cable is available at, and



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