Time Warner Cable Business Class Phone now offers toll-free 800 numbers, an unlimited in-state long-distance plan and a local-only calling plan in Greater Kansas City. The new products have been added in response to customer demand, says Bernie Amyot, vice president of business services for the Kansas City division of Time Warner Cable.
Unique in Greater Kansas City, the new Unlimited In-State Calling plan lets business customers phone any spot in Missouri and Kansas for a low, flat monthly rate of $29.95. With that plan, inter-state long distance calls are only five cents per minute. Businesses that make few long distance calls can now opt for the Unlimited Local Calling plan, priced at only $24.95 per month with long distance calls billed at seven cents per minute.
The monthly rate for both plans includes – at no additional cost – a long list of the most popular business calling features. Just a few include three-way calling, caller ID/call waiting ID, call forward, call waiting, caller ID blocking, speed dial, anonymous call reject, inbound/outbound call restrictions, three-way call transfer and hunting, which automatically directs incoming calls to unused lines.
“We are continuously looking for ways to enhance our full range of services, which already allow businesses to receive voice, data, security and video services from a single provider,” notes Amyot. “The addition of toll-free 800 numbers, unlimited in-state calling and unlimited local calling plans allows us to better serve the local business community.”
Time Warner Cable’s Kansas City Division launched Time Warner Cable (TWC) Business Class Phone services last July with a groundbreaking calling plan that, for a flat monthly rate, includes unlimited local and long-distance service to the U.S., Canada, Puerto Rico, U.S. Virgin Islands, Guam and Saipan. While the most important business features are standard with TWC Business Class Phone’s calling plans, optional services including business voicemail, operator assistance, and directory assistance also are available.
Time Warner Cable’s robust, multi-line service allows businesses to configure each line independently in order to meet specific feature and call restriction requirements. With its own private, business-grade network, TWC Business Class Phone uses a secure, reliable digital technology that never touches the Internet and delivers crystal clear, high-quality transmissions.
TWC Business Class Phone customers keep their phone numbers, there’s no need to invest in equipment, and local Time Warner Cable employees provide installation including enhanced 911. Customers also have the peace of mind of knowing that a dedicated, local service team is available 24/7 to provide account management, technical support, and a team of experienced field technicians.
Time Warner Cable Business Class offers a full suite of scalable communications solutions designed exclusively for business -- data, security, video products and fiber-based services, including Metro Ethernet solutions, dedicated Internet access, teleworker and branch office solutions and managed security and storage.
The Kansas City Division of Time Warner Cable (NYSE: TWC) offers the most advanced cable television, high-speed Internet service, Road Runner and Digital Phone to more than 600,000 homes and businesses in the seven-county Kansas City metropolitan area. Time Warner Cable employs 1,000 people in its various Kansas City locations and provides free service to more than 550 schools. Time Warner Cable Metro Sports is Kansas City’s only 24 hour all sports network. Time Warner Cable Business Class offers a full complement of business communications tools to small and medium-sized businesses and enterprise-sized companies. Its data, voice, video and security solutions are enhanced by award-winning customer service and local support teams. Time Warner Cable is on the Web at www.twckc.com and www.kc.twcbc.com.
Time Warner Cable
Fasbinder & Associates