Time Warner Cable video, voice and data services are restored in the multiple areas hit by the weekend tornadoes in Wilson and Johnston Counties. Crews worked late into Saturday night to restore services.
A majority of the outages were power related. Once power was restored in the impacted areas and clearance was obtained from local authorities, Time Warner Cable crews began to work immediately. There was severe plant damage on London Church Road and Upchurch Road, close to where a tornado touched down. Cable and Fiber had to be repaired. “The Time Warner Cable family is extremely saddened by the loss of life from this storm,” said Tom Adams, Time Warner Cable regional vice president of operations. “Our thoughts are with the families that lost loved ones and with all victims who have devastating damage to their homes.”
At the height of the outage, approximately 3,000 customers were without services. All Time Warner Cable customers were back on by 7pm Saturday night. If any customers are still experiencing problems, please call Time Warner Cable at 1-800-TWCABLE.
About Time Warner Cable
Time Warner Cable’s Carolina Region provides video, Internet and telephone services to more than 1.9 million customers in 442 cities and towns across North and South Carolina. Time Warner Cable is the second-largest cable operator in the U.S., with technologically advanced, well-clustered systems located mainly in five geographic areas — New York state (including New York City), the Carolinas, Ohio, southern California (including Los Angeles) and Texas. Time Warner Cable serves approximately 14.7 million customers who subscribe to one or more of its video, high-speed data and voice services.