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Release Date: 11/03/2010

  • Customers Can Access VoiceZone™ Through MyServices


New York, NY, November 3, 2010 – Time Warner Cable’s East Region/NYC today announced the launch of VoiceZone™.  This new web-based portal provides online access to customizable features for customers to control and monitor Time Warner Cable Digital Home Phone service from any web-enabled computer.  With VoiceZone™, customers have the power to change call settings including caller ID, access voicemail, block unwanted calls and even set distinctive rings.  VoiceZone™ can be accessed through the company’s My Services online platform under the MyHomePhone tab.

VoiceZone™ is available to Time Warner Cable Digital Home Phone customers at no additional charge.  In order to access VoiceZone™, customers must first register for MyServices at

“Time Warner Cable is focused on keeping customers easily connected to what’s important to them.  The introduction of VoiceZone™ to MyServices, much like our recently added Remote DVR Manager, provides customers with the convenience of managing Time Warner Cable products from outside the home,” said Jeffrey A. Hirsch, Chief Marketing Officer, Time Warner Cable’s East Region.  

VoiceZone™ features:

  • Visual Voicemail -- view a list of voicemail messages, listen to them on the computer, delete unwanted messages, send home voicemail messages to e-mail and save/download messages.  Also, Home Voicemail to E-mail can deliver voice messages to your e-mail as an audio file so you can listen to your messages anytime.
  • Caller ID on PC – view the number of the person who is calling on any computer with Internet access or via AIM Instant Messenger®.
  • Distinctive Ring Tones – identify important incoming calls.
  • Selective Call Handling – block/reject or forward calls based on a specified list of phone numbers.


With Time Warner Cable Digital Home Phone, customers receive easy-to-use reliable service that includes unlimited local and long distance calling within the U.S., Puerto Rico and Canada.  Also included are popular calling features at no extra charge such as Caller ID on TV, 3-Way Calling, Caller ID, Call Waiting, Call Waiting Caller ID, Anonymous Call Reject, Speed Dial and Call Forwarding – all at one low price. 

For more information on VoiceZone™, visit our website or our blog

About Time Warner Cable’s East Region/NYC
Time Warner Cable’s New York City footprint serves over 1.4 million customers in four NYC boroughs (Manhattan, Queens, Staten Island and western Brooklyn), Mt. Vernon, Hudson Valley (Orange, Sullivan, Ulster Counties and parts of Dutchess, Greene and Delaware Counties) and Bergen and Hudson Counties, New Jersey.  Visit

Time Warner Cable is the second-largest cable operator in the U.S., with technologically advanced, well-clustered systems located in five geographic areas — New York State (including New York City), the Carolinas, Ohio, southern California (including Los Angeles) and Texas.  Time Warner Cable serves more than 14 million customers who subscribe to one or more of its video, high-speed data and voice services.  Time Warner Cable Business Class offers a suite of phone, Internet, Ethernet and cable television services to businesses of all sizes. Time Warner Cable Media Sales, the advertising arm of Time Warner Cable, offers national, regional and local companies innovative advertising solutions that are targeted and affordable.  More information about the services of Time Warner Cable is available at, and

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