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Telephone Product Rounds Out Suite of Business Communications Tools

Release Date: 11/28/2007

Time Warner Cable Business Class (TWCBC), a leading provider of data, video and solutions for businesses, is further enhancing its suite of services for small- and medium-sized businesses in Manhattan, Queens, Brooklyn, Staten Island, Mt. Vernon and Hudson Valley, New York, and Bergen County New Jersey, with the launch of Business Class Phone. This business-grade digital telephony service includes a number of vital business features, including unlimited local and long distance calling in the U.S., Canada and Puerto Rico for one flat monthly fee and on one bill.

Business Class Phone service will be carried on TWCBC’s robust and reliable nationwide, private network, which currently serves more than 2.6 million residential voice customers throughout its U.S. footprint.  Business Class Phone becomes available in New York and New Jersey today.

“Business Class Phone is a great addition to our ever-growing suite of services to meet the growing needs of small and mid-sized businesses in the New York City area,” said Bhupender Kaul, Vice President, Business Services. Time Warner Cable of New York and New Jersey. “Our ability to seamlessly bundle Business Class Phone with other business communications services makes us a single source option for small and mid-sized business customers.”

Time Warner Cable Business Class provides scalable IT solutions to businesses in New York and New Jersey by offering a full portfolio of data and video products and fiber-based services, including Metro Ethernet solutions, dedicated Internet access, teleworker, branch office solutions, managed security and storage.

More About Business Class Phone
In addition to unlimited local and long distance calling, Business Class Phone includes important business features such as hunting, inbound and outbound call restrictions, three-way call transfer and others in its basic package. Business Class Phone can be combined, or “bundled,” with a business customer’s existing data and video services to provide a discounted, cost-effective single source and single invoice for all business communications needs.

Businesses switching to Business Class Phone can keep their phone numbers from their existing phone provider and retain their directory listing at no extra charge.  Also, Business Class Phone meets all federally-mandated requirements by being E-911 compliant for emergency services.

TWCBC customers receive dedicated customer service and technical support through teams of locally based customer service representatives and experienced field technicians.

About Time Warner Cable Business Class
Time Warner Cable Business Class, a division of Time Warner Cable (NYSE: TWC), offers a full complement of business communications tools to small- and medium-sized businesses and enterprise-sized companies. Its data, voice, and video solutions are enhanced by award-winning customer service and local support teams.  Time Warner Cable Business Class was founded in 1998, offering high-speed Internet service as Road Runner Business Class. At the end of the 3rd quarter of 2007 Time Warner Cable Business Class served more than 272,000 business customers throughout Time Warner Cable’s markets, including 42,000 customers in the NY Metro area.

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