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Two new levels of service - Wideband and Extreme - available starting this week

Release Date: 11/02/2010

Charlotte, NC (November 2, 2010) – While they were sleeping, current Time Warner Cable customers in the Charlotte area automatically received faster speeds for Turbo and Standard Internet service.

“We substantially increased our download speeds and essentially doubled upload speeds for all of our Turbo and Standard Internet service customers,” said Mike Smith, area vice president for Time Warner Cable’s Charlotte operation.

Product Name        New Speed          Old Speed
Turbo Internet 15 Mbps/1 Mbps 10 Mbps/512 Kbps
Standard Internet 10 Mbps/1 Mbps 7 Mbps/384 Kbps

"This service upgrade demonstrates our commitment to deliver enhanced value to our customers. We are satisfying their thirst for more throttle,” said Smith. To access the new speeds, customers need to reboot their cable modem which is easily accomplished by leaving it unplugged for about one minute.
The company is also introducing two new super-fast speeds in Charlotte this week. Customers will have the option of purchasing or upgrading to its new, faster Wideband Internet or Road Runner Extreme service. Wideband Internet--the fastest residential Internet experience in Charlotte--provides customers with incredible speeds up to 50 Mbps downstream and 5 Mbps upstream for $99.95 per month.

“Wideband allows customers to download files, stream a TV show and upload photos all without missing a beat,” said Smith.  “As customers expand their use of the Internet, our services are evolving to meet their needs.”  Wideband Internet is the perfect solution for multiple-user and multiple-device households because it includes wireless capability, the ability to connect up to five devices simultaneously, and free Internet Security Suite. Wideband Internet provides all home network devices – desktops, laptops, gaming consoles and iPhones – Time Warner Cable’s fastest connection.

Road Runner Extreme delivers speeds up to 30 Mbps downstream and 5 Mbps upstream for as low as $64.95 per month when bundled with any other Time Warner Cable Service. Road Runner Extreme is a great alternative for families on a budget who desire extra speed.

“These new service offerings demonstrate the robust capacity and adaptability of our network and Time Warner Cable’s commitment to deliver cutting-edge products and services that address the growing needs of both the tech-savvy user and multi-media families who simply want the fastest speeds right now. Whatever your need for speed is—we have it!” concluded Smith. 

Visit for more information about Wideband Internet and Road Runner Extreme and other Time Warner Cable services.

About Time Warner Cable
Time Warner Cable Carolinas provides video, Internet and telephone services to more than 2.1 million residential and business customers in more than 400 cities and towns across North and South Carolina. Time Warner Cable is the second-largest cable operator in the U.S., with technologically advanced, well-clustered systems located in five geographic areas-New York State, the Carolinas, Ohio, southern California and Texas. Time Warner Cable serves more than 14 million customers who subscribe to one or more of its video, high-speed data and voice services.  Time Warner Cable Business Class offers a suite of phone, Internet, Ethernet and cable television services to businesses of all sizes.  Time Warner Cable Media sales, the advertising arm of Time Warner Cable, offers national, regional and local companies innovative advertising solutions that are targeted and affordable.  More information about the services of Time Warner Cable is available at,, and

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