Skip to Content

Back to News Articles

Time Warner Cable Introduces Upgraded Guide in Charlotte

Release Date: 06/06/2012

CHARLOTTE, N.C. (June 6, 2012) – Beginning tomorrow new easy-to-use guide features will be available to Digital TV customers in the Charlotte area.  Charlotte customers are the first to receive the upgrade in the Carolinas. 
The new guide makes it even easier for customers to find their favorite channels, search Time Warner Cable On Demand movies and shows, or use Digital TV features like Start Over® and Look Back®.  The new guide also features a sleek new design and color scheme.

• The “A” button on the Time Warner Cable remote control brings up “Find Channels,” allowing customers to find their favorite programming by category on hundreds of Digital TV channels more easily.

• The “B” button brings customers to a more intuitive “Search” screen, where they can look for movies or shows on both the TV schedule and among the thousands of Time Warner Cable On Demand choices available anytime.

• Intuitive on-screen prompts for using Digital TV features like Start Over and Look Back.

“Our new guide is designed to help our Digital TV customers enjoy all the programming they receive from Time Warner Cable better,” said Mike Smith, area vice president, Time Warner Cable-Charlotte.  “This upgraded guide makes it easy for customers to find the content they want, whether it’s on one of the hundreds of Digital TV channels we offer, or a movie or program available anytime via Time Warner Cable On Demand.

To learn more about the new guide, visit  This upgrade is the latest step in an ongoing series of enhancements, including: the ability to search all of On Demand; filter the guide for favorite channels, HD channels or On Demand channels; vivid graphics for searching popular movie choices; multiple fast-forward speeds for DVR playback and Advanced Search for Time Warner Cable Whole House DVR customers.

About Time Warner Cable
Time Warner Cable Inc. (NYSE: TWC) is among the largest providers of video, high-speed data and voice services in the United States, connecting more than 15 million customers to entertainment, information and each other. Time Warner Cable Business Class offers data, video and voice services to businesses of all sizes, cell tower backhaul services to wireless carriers and, through its NaviSite subsidiary, managed and outsourced information technology solutions and cloud services. Time Warner Cable Media, the advertising arm of Time Warner Cable, offers national, regional and local companies innovative advertising solutions. More information about the services of Time Warner Cable is available at,,, and

Back to Top