Skip to Content

Back to News Articles

Time Warner Cable to Add More Than 30 Customer Service Representative Jobs in Cleveland, Ohio

Release Date: 10/09/2015

Cleveland, OH (October 9, 2015) – Due to continued growth, Time Warner Cable is looking to increase its customer service workforce by more than 30 at its Cleveland, Ohio operations in the next month.

“We are looking to fill a number of full-time customer service positions in our Cleveland office, which provides many employment opportunities for this region of the state,” said John Higgins, Area Vice President at Time Warner Cable. “With the roll out of new products and services this year, the increased workforce is needed to assist customers.”

"Time Warner Cable's decision to expand new job opportunities in the area is a win win for our community," stated State Representative Janine Boyd. "This announcement means a boost to our economy, new products and services for consumers to explore and most importantly, jobs and career opportunities for residents."

The job fair will take place on Monday, October 12th from 11AM -2PM at 15305 NEO Parkway, Garfield Heights, Ohio.

During the fair, candidates will have the opportunity to meet customer care leaders and assess the company culture, while learning about hours, pay, and training. Those wanting to move forward may have to come back for a face-to-face final interview.

Customer service representative will assist residential customers with all aspects of cable services including billing, repair, technical support, troubleshooting, sales and other inquires in a high-volume, fast-paced call center. Exceptional customer service is required. Qualified applicants need a minimum of six months in customer service; proven sales, effective computer and good communication skills.

All positions offer competitive compensation structures and an extensive benefits package. Job applicants should bring updated copies of their resume and dress in business appropriate attire.

Applicants must apply online at and use req#170287. More information about Time Warner Cable career opportunities can be found at: For more information on Time Warner Cable, please log onto

About Time Warner Cable

Time Warner Cable Inc. (NYSE: TWC) is among the largest providers of video, high-speed data and voice services in the United States, connecting 15 million customers to entertainment, information and each other. Time Warner Cable Business Class offers data, video and voice services to businesses of all sizes, cell tower backhaul services to wireless carriers and enterprise-class, cloud-enabled hosting, managed applications and services. Time Warner Cable Media, the advertising sales arm of Time Warner Cable, offers national, regional and local companies innovative advertising solutions. More information about the services of Time Warner Cable is available at, and

Back to Top