Zanesville, OH (May 2, 2016) – Time Warner Cable is looking to increase its customer service workforce by more than 60 employees in May and June at its call center in Zanesville, Ohio. TWC currently employees 400 employees at its Northpointe location.
Open interviews will be held weekly every Wednesday from 2 p.m. to 7 p.m. at the TWC Call Center located at 3940 Northpointe Drive, in Zanesville beginning Wednesday, May 4.
"Time Warner Cable's decision to expand and create new jobs in the area is a win-win for our community," said State Representative Brian Hill. "Job creation and economic development is important to our local economy and we applaud Time Warner Cable for their continued investment back into the community."
“We are looking to fill a number of full-time customer service positions in our Zanesville Call Center, which provides many employment opportunities for this region of the state,” said Kathy Chamberlain, Vice President, of Customer Care, at Time Warner Cable. “With the roll out of new products and services this year, the increased workforce is needed to assist customers.”
During the event, candidates will have the opportunity to meet with customer care leaders and assess the company culture, while learning about hours, pay, and training. If candidates meet the qualifications and are interested in pursuing a career with TWC, face-to-face interviews will be conducted at the event.
Customer service representative will assist residential customers with all aspects of cable services including billing, repair, technical support, troubleshooting, sales and other inquires in a high-volume, fast-paced call center environment. Exceptional customer service is required. Qualified applicants need a minimum of six months in customer service, proven sales, and effective computer/communication skills.
All positions offer competitive compensation structures and an extensive benefits package. Job applicants should bring three updated copies of their resume and dress in business appropriate attire.
About Time Warner Cable
Time Warner Cable Inc. (NYSE: TWC) is among the largest providers of video, high-speed data and voice services in the United States, connecting 16 million customers to entertainment, information and each other. Time Warner Cable Business Class offers data, video and voice services to businesses of all sizes, cell tower backhaul services to wireless carriers and enterprise-class, cloud-enabled hosting, managed applications and services. Time Warner Cable Media, the advertising sales arm of Time Warner Cable, offers national, regional and local companies innovative advertising solutions. More information about the services of Time Warner Cable is available at www.twc.com, www.twcbc.com and www.twcmedia.com.