Time Warner Cable customers will soon receive incredibly faster Internet speeds across the company’s entire Austin service area. The fastest offering, Ultimate, will deliver download speeds up to 300 Megabits per second — more than six times faster than the current top speed of 50 Mbps. Five of its six Internet plans will feature significantly faster download and upload speeds.
Customers who subscribe to Time Warner Cable Internet will begin receiving faster speeds this summer and all residential customers in the Austin area will have access to complimentary new speeds by the fall of 2014. Time Warner Cable will be the only provider to offer super-fast Internet speeds to all of its residential customers in the Austin market.
Internet customers with the following current speeds will receive new download/upload speeds:
Everyday Low Price Customers - Current Mbps Speeds Up to: 2/1 - New Mbps Speeds Up to: 3/1
Basic Customers - Current Mbps Speeds Up to: 3/1 - New Mbps Speeds Up to: 10/1
Standard Customers - Current Mbps Speeds Up to: 15/1 - New Mbps Speeds Up to: 50/5
Turbo Customers - Current Mbps Speeds Up to: 20/2 - New Mbps Speeds Up to: 100/10
Extreme Customers - Current Mbps Speeds Up to: 30/5 - New Mbps Speeds Up to: 200/20
Ultimate Customers - Current Mbps Speeds Up to: 50/5 - New Mbps Speeds Up to: 300/20
“These substantial speed increases mean Time Warner Cable Internet customers have incredibly powerful new choices for services and features to meet their needs,” said Kathy Brabson, area vice president of operations for Time Warner Cable in Central Texas.“In stark contrast to our competitors, upon completion of this short roll out phase, these faster speeds and choices will be available to every Time Warner Cable customer in every area we serve in the Austin market, not just select neighborhoods.”
Along with Austin, the additional areas receiving these new speeds include Round Rock, Cedar Park, Leander, San Marcos, Elgin, Marble Falls, Lockhart, Bastrop, Fredericksburg, Taylor, Smithville, Wimberley, Liberty Hill, Lago Vista, Buda, Kyle, Elroy, and Lakeway.
Business Services customers in the area will have access to the new speeds and can upgrade their service as the new plans are introduced starting this summer. TWC Business Services will introduce the new speed plans of 100 x 10, 200 x 20 and 300 x 20 as add-on options to its existing Wideband plans.
These speeds will be available at the same time the residential side of the business is launching its new consumer plans. Time Warner Cable’s Business Services offers a symmetrical fiber-based Internet service for businesses today which already includes speeds of up to 10 Gigabits and faster to business customers. These new Internet speeds enhance the varied Internet portfolio of services for businesses.
All Business Service customers and all Time Warner Cable Internet customers with Standard Internet or
above can also access Time Warner Cable’s network of more than 1,300 TWC WiFi® hotspots in Austin and more than 200,000 TWC WiFi and Cable WiFi® hotspots in cities across the U.S. by using the free TWC WiFi Finder app. Time Warner Cable is also adding an additional 1,000 hotspots in the Austin area in 2014.
Current Standard Internet and above customers will have access to new modems to take advantage of the faster speeds and additional information will be sent to customers as the launch dates approach.
Time Warner Cable offers a range of Internet speeds and prices to meet customers’ needs and recently announced the introduction of Everyday Low Price Internet, which currently offers download speeds of up to 2 Mbps at $14.99 per month.
About Time Warner Cable
Time Warner Cable Inc. (NYSE:TWC) is among the largest providers of video, high-speed data and voice services in the United States, connecting 15 million customers to entertainment, information and each other. Time Warner Cable Business Class offers data, video and voice services to businesses of all sizes, cell tower backhaul services to wireless carriers and enterprise-class, cloud-enabled hosting, managed applications and services. Time Warner Cable Media, the advertising arm of Time Warner Cable, offers national, regional and local companies innovative advertising solutions. More information about the services of Time Warner Cable is available at www.twc.com, www.twcbc.com and www.twcmedia.com.