Skip to Content

Back to News Articles

Customers in Ohio’s Appalachia Region to Receive Major Service Enhancements from Time Warner Cable

High-definition channels, On Demand selections, faster Internet, unlimited local/long distance calling

Release Date: 12/04/2015

LOGAN, Ohio (Dec. 4, 2015) – Time Warner Cable announced today that it has completed $19 million worth of service upgrades spanning 730 miles in Appalachia Ohio, benefiting more than 23,000 residences and businesses.

TWC and local government officials will discuss the upgrades on Friday, Dec. 4, at noon at the company’s Logan, Ohio, retail store, located at 205 W. Second St.

Customers now have access to:

  • More than 150 high-definition channels
  • 20,000 On Demand offerings
  • Internetdownload speeds up to 50 Mbps
  • The free TWC TV app, with live TV and On Demand on an industry-leading eight platforms
  • Enhanced DVR, which features six-channel recording, and Whole House DVR service that allows customers to watch recorded shows in multiple rooms
  • Unlimited local and long distance calling throughout the United States and dozens of foreign countries
  • Caller ID on TV
  • TWC’s IntelligentHome security and home management service  

“We are thrilled to expand our innovative services to these customers in Ohio’s Appalachia region, and look forward to working with each customer to find the right mix of products for their household,” said Shannon Atkinson, Time Warner Cable Area Vice President of Operations.

“Rural communities continually struggle to obtain the same level of access to resources that are available to urban and suburban counterparts,” added Connect Ohio’s Executive Director Lindsay Shanahan. “Connect Ohio is excited about all efforts to help expand broadband access, adoption, and use throughout Ohio.”

“Broadband service is an integral part of our daily lives, and I commend Time Warner Cable on making these investments throughout Ohio and especially in the Appalachian region,” remarked State Senator Troy Balderson (R-Zanesville).  “This infrastructure will be very meaningful to thousands of households that previously lacked high-speed internet service, and it will open the door to numerous educational and economic opportunities for scores of Ohioans.”

Communities benefiting from the upgrades include:

  • Harrison County: Bowerston, Cadiz, Hopedale, Jewett, Scio and surrounding areas.
  • Carroll County: Leesville and surrounding areas.
  • Hocking County: Logan and parts of Falls, Good Hope, Green and Marion townships.
  • Delaware County: Parts of Berkshire, Brown, Genoa, Harlem, Kingston, Liberty, Trenton and Berlin townships.
  • Fairfield County: Parts of Canal Winchester, as well as parts of Amanda, Bloom, Greenfield, Liberty and Violet townships.
  • Franklin County: Parts of Lockbourne and New Albany, as well as parts of Hamilton, Madison, Plain, Brown and Pleasant townships.
  • Licking County: Parts of Pataskala, as well as parts of Etna, Harrison, Hartford, Jersey, Liberty, Monroe and St. Albans townships.
  • Pickaway County: Parts of Harrison, Madison and Walnut townships.
  • Madison County: Canaan and Monroe townships and parts of Darby and Jefferson townships.

As part of the upgrade project, TWC is moving to an all-digital network which offers enhanced video and sound quality. To take advantage of the new service, a set-top box or digital adapter (a small device that allows digital signals to be displayed on TV) is required.

TWC will be contacting each impacted customer to inform them about the new upgrades. Customers can also call 800-892-4357 to speak to a dedicated representative who is specially trained to answer questions about the project.

About Time Warner Cable

Time Warner Cable Inc. (NYSE: TWC) is among the largest providers of video, high-speed data and voice services in the United States, connecting 16 million customers to entertainment, information and each other. Time Warner Cable Business Class offers data, video and voice services to businesses of all sizes, cell tower backhaul services to wireless carriers and enterprise-class, cloud-enabled hosting, managed applications and services. Time Warner Cable Media, the advertising sales arm of Time Warner Cable, offers national, regional and local companies innovative advertising solutions. More information about the services of Time Warner Cable is available at, and

Back to Top