Kettering, OH (April 26, 2016) – Time Warner Cable today announced it is expanding its customer service workforce by 30 over the next three months in Kettering, Ohio.
A job fair will take place on Thursday, April 28, from 10 a.m. - 2 p.m. at Montgomery County Jobs and Family Services, 1111 S Edwin C Moses Blvd., in Dayton.
“We are looking to fill a number of full-time customer service positions in our Kettering office, which provides many employment opportunities for this region of the state,” said Kathy Chamberlain, Vice President, Customer Care, at Time Warner Cable. “With the roll out of new products and services this year, the increased workforce is needed to assist customers.”
"Time Warner Cable's decision to expand new job opportunities in the Kettering area is a win-win-win for our community," stated State Senator Bill Beagle. “The announcement means new products and services for local residents, a boost to our local economy and most importantly, more jobs for individuals looking for a career.”
During the fair, candidates will have the opportunity to meet customer care leaders and assess the company culture, while learning about hours, pay, and training. Those wanting to move forward may have to come back for a face-to-face final interview.
Customer service representatives will assist residential customers with all aspects of cable services including billing, repair, technical support, troubleshooting, sales and other inquires in a high-volume, fast-paced call center. Exceptional customer service is required. Qualified applicants need a minimum of six months in customer service; proven sales, effective computer and good communication skills.
All positions offer competitive compensation structures and an extensive benefits package. Job applicants should bring updated copies of their resume and dress in business appropriate attire.
About Time Warner Cable
Time Warner Cable Inc. (NYSE: TWC) is among the largest providers of video, high-speed data and voice services in the United States, connecting 16 million customers to entertainment, information and each other. Time Warner Cable Business Class offers data, video and voice services to businesses of all sizes, cell tower backhaul services to wireless carriers and enterprise-class, cloud-enabled hosting, managed applications and services. Time Warner Cable Media, the advertising sales arm of Time Warner Cable, offers national, regional and local companies innovative advertising solutions. More information about the services of Time Warner Cable is available at www.twc.com, www.twcbc.com and www.twcmedia.com.