BLUE ASH, OH (DECEMBER 1, 2015) – Time Warner Cable is hosting a customer service and technical support job fair to fill more than 40 open positons at its Blue Ash, Ohio operations in the next month.
“We are looking to fill a number of full-time customer service positions in our Blue Ash office, which provides many employment opportunities for this region of the state,” said Kathy Chamberlain, Area Vice President at Time Warner Cable. “With the roll out of new products and services this year, the increased workforce is needed to assist customers.”
The job fair will take place on Wednesday, December 2, from 10 AM - 3 PM at Time Warner Cable Call Center, 11325 Reed Hartman Hwy., Suite 110, in Cincinnati.
During the fair, candidates will have the opportunity to meet hiring leaders and assess the company culture, while learning about hours, pay, and training. Those wanting to move forward may have to come back for a face-to-face final interview.
Customer service representative will assist residential customers with all aspects of cable services including billing, repair, technical support, troubleshooting, sales and other inquires in a high-volume, fast-paced call center. Exceptional customer service is required. Qualified applicants need a minimum of six months in customer service; proven sales, effective computer and good communication skills.
Technical support representatives will provide residential customers with high-level, advanced technical support specifically for Time Warner Cable data, video and voice products. This position responds to and resolves individual service issues and proactively identifies and responds to network problems and service stability concerns. This position proactively utilizes all diagnostic and monitoring tools available to ensure uninterrupted service for all customers.
All positions offer competitive compensation structures and an extensive benefits package. Job applicants should bring updated copies of their resume and dress in business appropriate attire.
Applicants must apply online at http://jobs.timewarnercable.com and complete an assessment using the following codes: 17122 for tech support and 171099 for customer service positions. For more information on Time Warner Cable, please log onto www.timewarnercable.com.
About Time Warner Cable
Time Warner Cable Inc. (NYSE:TWC) is among the largest providers of video, high-speed data and voice services in the United States, connecting 15 million customers to entertainment, information and each other. Time Warner Cable Business Class offers data, video and voice services to businesses of all sizes, cell tower backhaul services to wireless carriers and enterprise-class, cloud-enabled hosting, managed applications and services. Time Warner Cable Media, the advertising sales arm of Time Warner Cable, offers national, regional and local companies innovative advertising solutions. More information about the services of Time Warner Cable is available at www.twc.com, www.twcbc.com and www.twcmedia.com.