Appleton, WI (May 19, 2015) – Due to continued growth, Time Warner Cable is looking to add 35 full- and part-time customer service positions at its Appleton, Wis. Operations.
“Today’s announcement is great news for our local economy and those seeking employment opportunities," stated State Representative Al Ott. “Time Warner Cable is a large employer in the Appleton region and these new jobs are a testament to the company’s commitment to our community.”
“We are looking to fill a number of full-time customer service positions in our Appleton office, which provides many employment opportunities for this region of the state,” said Mike Fox, Senior Director Customer Care. “With the roll out of new products and services this year, the increased workforce is needed to assist customers.”
The event will take place Wed., May 20, from 10 a.m. to 2 p.m. at the TWC Appleton Call Center, located at 3520 E. Destination Drive, in Appleton.
During the fair, candidates will have the opportunity to meet customer care leaders and assess the company culture, while learning about hours, pay, and training. Those wanting to move forward may have to come back for a face-to-face final interview.
Customer service representative will assist residential customers with all aspects of cable services including billing, repair, technical support, troubleshooting, sales and other inquires in a high-volume, fast-paced call center. Exceptional customer service is required. Qualified applicants need a minimum of six months in customer service; proven sales, effective computer and good communication skills.
All positions offer competitive compensation structures and an extensive benefits package. Job applicants should bring updated copies of their resume and dress in business appropriate attire.
About Time Warner Cable
Time Warner Cable Inc. (NYSE: TWC) is among the largest providers of video, high-speed data and voice services in the United States, connecting 15 million customers to entertainment, information and each other. Time Warner Cable Business Class offers data, video and voice services to businesses of all sizes, cell tower backhaul services to wireless carriers and enterprise-class, cloud-enabled hosting, managed applications and services. Time Warner Cable Media, the advertising sales arm of Time Warner Cable, offers national, regional and local companies innovative advertising solutions. More information about the services of Time Warner Cable is available at www.twc.com, www.twcbc.com and www.twcmedia.com.