Time Warner Cable is looking to increase its customer care residential tier 3 technical support workforce by more than 30 at its North Canton, Ohio operations.
“We are looking to fill a number of full-time positions in our North Canton office, which provides many employment opportunities for this region of the state,” said Kathy Chamberlain, Regional Vice President of Customer Care at Time Warner Cable. “With the roll out of new products and services this year, the increased workforce is needed to assist customers.”
"Time Warner Cable's decision to expand and create new jobs in the area is a win-win for our community,” said State Representative Kirk Schuring. "Job creation and economic development is important to our local economy and we applaud Time Warner Cable for their continued investment back into the community."
Candidates can apply at http://jobs.timewarnercable.com using reference code 160348 and complete an assessment in order to be considered for a position. All positions offer competitive compensation structures and an extensive benefits package.
Tier 3 technical support reps will provide residential customers with high level, advanced technical support specifically for Time Warner Cable data, video and voice products. This position responds to and resolves individual service issues and proactively identifies and responds to network problems and service stability concerns. This position proactively utilizes all diagnostic and monitoring tools available to ensure uninterrupted service for all of our customers.
For more information on Time Warner Cable, please log onto www.timewarnercable.com.
About Time Warner Cable
Time Warner Cable Inc. (NYSE: TWC) is among the largest providers of video, high-speed data and voice services in the United States, connecting 15 million customers to entertainment, information and each other. Time Warner Cable Business Class offers data, video and voice services to businesses of all sizes, cell tower backhaul services to wireless carriers and enterprise-class, cloud-enabled hosting, managed applications and services. Time Warner Cable Media, the advertising sales arm of Time Warner Cable, offers national, regional and local companies innovative advertising solutions. More information about the services of Time Warner Cable is available at www.twc.com, www.twcbc.com and www.twcmedia.com.