Time Warner Cable is looking to increase its customer service workforce by more than 60 at its Garfield Heights, Ohio operations.
“Time Warner Cable is looking to fill a number of full-time positions in our Garfield Heights, Ohio office, which provides many employment opportunities for this region of the state,” said John Higgins, Regional Vice President at Time Warner Cable. “With the roll out of new products and services this year, the increased workforce is needed to assist customers.”
"Time Warner Cable's decision to expand and create new jobs in the area is a win-win for our community," said State Representative Sandra Williams. "Job creation and economic development is important to our local economy and I applaud Time Warner Cable for their continued investment back into the area."
The hiring event will take place Thurs., Jan. 30 from 9:30 a.m. 12:30 p.m. and from 2:30 p.m. to 5:30 p.m. at TWC offices located at 15305 NEO Parkway, Garfield Heights, Ohio.
During the fair, candidates will have the opportunity to meet sales leaders and assess the company culture, while learning about hours, pay, and training. Candidates who have successfully sold themselves will be invited for a final interview.
Customer service representative will assist residential customers with all aspects of cable services including billing, repair, technical support, troubleshooting, sales and other inquires in a high-volume, fast-paced call center. Exceptional customer service is required. Qualified applicants need a minimum of six months in customer service; proven sales, effective computer and good communication skills.
All positions offer competitive compensation structures and an extensive benefits package. Job applicants should bring updated copies of their resume and dress in business appropriate attire.
To learn more about this career opportunity follow this link: http://jobs.timewarnercable.com/go/customer-service-representative-jobs/253017/. Applicant must apply online & complete assessment prior to the event at www.jobs.twc.com and use code 151514BR.
About Time Warner Cable
Time Warner Cable Inc. (NYSE: TWC) is among the largest providers of video, high‐speed data and voice services in the United States, connecting more than 15 million customers to entertainment, information and each other. Time Warner Cable Business Class offers data, video and voice services to businesses of all sizes, cell tower backhaul services to wireless carriers and, through its NaviSite subsidiary, managed and outsourced information technology solutions and cloud services. Time Warner Cable Media, the advertising arm of Time Warner Cable, offers national, regional and local companies innovative advertising solutions. More information about the services of Time Warner Cable is available at www.timewarnercable.com, www.twcbc.com, www.navisite.com, and www.twcmedia.com.