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Time Warner Cable to Fill 20 Customer Service Technical Support/Tier III Positions in Northern Kentucky

Release Date: 12/08/2014

Time Warner Cable is looking to fill 20 customer service technical support/tier III positions at its Northern Kentucky operations.

"Job creation is vitally important to Northern Kentucky’s economy and Time Warner Cable's decision to expand and create new jobs is a positive sign for our community,” said State Rep. Adam Koenig (R-Erlanger). “Northern Kentucky is well-positioned for strong economic growth, so we applaud Time Warner Cable for their continued investment in our region.”

“We are looking to fill a number of full-time customer service technical support positions in our Florence office, which provides many employment opportunities for this region of the state,” said Mark, Dunford, Area Vice President at Time Warner Cable. “With the roll out of new products and services this year, the increased workforce is needed to assist customers.”

The hiring event will take place Wed., Dec. 10 from 10 a.m. – 3 p.m. at 7906 Dixie Highway, Florence, KY. 41042.

During the fair, candidates will have the opportunity to meet tech support leaders and assess the company culture, while learning about hours, pay, and training. Candidates who have successfully sold themselves will be invited for a final interview.

Employees will perform Tier III technical support on all TWC core products including, but not limited to, digital cable, residential HSD, and digital phone. Qualified applicants need basic working knowledge of terminal related equipment (hubs, routers, switches, servers and various networking components), strong PC hardware/software skills and excellent communication skills.

All positions offer competitive compensation structures and an extensive benefits package. Job applicants should bring updated copies of their resume and dress in business appropriate attire.

Applicants must apply online and use requisition code161478 and complete an assessment prior to the event at For more information on Time Warner Cable, please log onto


About Time Warner Cable

Time Warner Cable Inc. (NYSE: TWC) is among the largest providers of video, high-speed data and voice services in the United States, connecting 15 million customers to entertainment, information and each other. Time Warner Cable Business Class offers data, video and voice services to businesses of all sizes, cell tower backhaul services to wireless carriers and enterprise-class, cloud-enabled hosting, managed applications and services. Time Warner Cable Media, the advertising sales arm of Time Warner Cable, offers national, regional and local companies innovative advertising solutions. More information about the services of Time Warner Cable is available at, and

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