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Time Warner Cable Announces Internet Speed Upgrades

Ultimate 50 Mbps customers to receive free speed upgrade to Ultimate 100 Mbps in Los Angeles, coming soon to NYC and Hawaii

Release Date: 10/28/2013

Lite Internet tier to be replaced with faster offering at everyday low prices across all markets

Time Warner Cable is bringing its fastest residential Internet speed to customers in Los Angeles with the rollout of its Ultimate 100 Internet tier (100 Megabits per second). A free speed upgrade to Ultimate 100 is underway for current Ultimate 50 customers in this market and will begin in New York City and Hawaii by year-end. The new tier will be available to all customers in the three markets in early 2014 and will launch in additional markets next year.

“Consumers are adding more and more connected devices into their digital lifestyle. These new ultra-fast Internet speeds are designed to satisfy their growing demand to stream, download and connect simultaneously across multiple devices,” said Steve Cook, SVP and GM of Time Warner Cable residential Internet. “As a thank you to our Ultimate Internet customers, we’re pleased to double their speed from 50 Meg to 100 Meg at no extra charge so that they can get everything they want online, even faster.”

The new Ultimate 100 tier provides double the download speed at no added cost plus the following features:

· 30 email accounts

· 10 GB email storage space

· Free Home WiFi

· Free access to 23,000+ TWC WiFi™ Hotspots including 200,000+ Cable WiFi Hotspots

· Free Internet Security and Parental Controls software

· New Lite Internet – faster, lower-cost

Time Warner Cable also announced that it is replacing its Lite Internet tier with a 2 Mbps offering. Priced at $14.99 per month, the new offering comes with an everyday low price, double the speed of the company’s current Lite tier and will be available beginning November 4.

“We’re making our entry-level product even better and more affordable for the casual Internet user and cost-conscious consumer,” said Cook. “At both ends of our speed options and everything in between, we’re focused on giving our customers the best experience at the best value.”

With the continued rollout of Ultimate 100, which first debuted in Kansas City in December 2012, residential customers will be able to choose between a variety of Internet plans for the speed and features that best meet their needs. The company’s Time Warner Cable Business Services division also offers the new speed tiers in Los Angeles and New York City.

Media Contacts:

Judy Barbao

Time Warner Cable

(614) 917-8895

Bobby Amirshahi

(212) 364-8292

 




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