Q: What happens if I "opt out" of the arbitration provision contained in the Residential Services Subscriber Agreement?
A: You will remain a Time Warner Cable customer and continue to enjoy all the same services you received before you opted out. Your opt-out only applies to the arbitration provision contained in Section 15 of the Time Warner Cable's Residential Services Subscriber Agreement and not to any other aspect of your relationship with Time Warner Cable.
Q: How long do I have to opt out?
A: If the agreement containing the "opt out" right was in effect when you became a Time Warner Cable customer, then the 30-day period begins on the date you began to receive our services. If you were an existing customer when the arbitration provision or any material change to it became effective, then you have thirty days from the effective date in which to opt out. The effective date is 30 days after you are provided notice of any changes to the arbitration provision either through a bill message or any other means.