Residential Services Subscriber Agreement Arbitration Opt-Out

I wish to opt out of the arbitration provision contained in Time Warner Cable's Residential Services Subscriber Agreement. I acknowledge that this opt-out is only effective if I notify Time Warner Cable of my election in writing within 30 days of the date that I first became subject to the arbitration provision or within 30 days of the effective date of any material change to the arbitration provision to which I am subject. I can opt out either by completing and submitting the form below, or by sending a written request to Time Warner Cable at the following address.

 

Time Warner Cable
60 Columbus Circle, Rm 16-329
New York, NY 10023
Attn: Arbitration Opt-out

 

* Required

 

 

 

 

 

Arbitration Opt Out Q&As

Q: What happens if I "opt out" of the arbitration provision contained in the Residential Services Subscriber Agreement?

A: You will remain a Time Warner Cable customer and continue to enjoy all the same services you received before you opted out. Your opt-out only applies to the arbitration provision contained in Section 15 of the Time Warner Cable's Residential Services Subscriber Agreement and not to any other aspect of your relationship with Time Warner Cable.

 

Q: How long do I have to opt out?

A: If the agreement containing the "opt out" right was in effect when you became a Time Warner Cable customer, then the 30-day period begins on the date you began to receive our services. If you were an existing customer when the arbitration provision or any material change to it became effective, then you have thirty days from the effective date in which to opt out. The effective date is 30 days after you are provided notice of any changes to the arbitration provision either through a bill message or any other means.