How do I access HBO GO or MAX GO?:


  1. Subscribe to HBO as part of your video package to view HBO GO and/or subscribe to Cinemax to view MAX GO content.
  2. Make sure your device meets the minimum requirements for accessing HBO GO and MAX GO.

    • Computer
      • Requires high speed Internet connection. Internet Connection 3.0Mbps or greater (for HD content).
      • Adobe Flash 10.0 or higher.
      • For Windows: Intel Pentium 4.3Ghz processor (or equivalent), 512 MB of RAM/128MB of VRAM.
      • For Macintosh: Intel Core Duo 1.83Ghz or faster processor, 512MB of RAM/128MB of VRAM.


    • Apple iPad, iPod Touch, iPhone
      • Requires high speed Internet connection. Internet Connection 3.0Mbps or greater (for HD content).
      • Adobe Flash 10.0 or higher.
      • For Windows: Intel Pentium 4.3Ghz processor (or equivalent), 512 MB of RAM/128MB of VRAM.
      • For Macintosh: Intel Core Duo 1.83Ghz or faster processor, 512MB of RAM/128MB of VRAM.


    • Android
      • Devices running Android 2.1-4.02 (Gingerbread, Honeycomb and Ice Cream Sandwich) are supported.
      • If you don't have the latest version, you will get an error when trying to log in and will need to upgrade the OS.
      • Please visit the Android support site to upgrade your Google OS https://market.android.com/.


    • Other Devices
      • Xbox 360®: For Xbox 360® users, an Xbox LIVE Gold® membership is also required.
      • Kindle Fire: HBO GO is supported (MAX GO is not available at this time).
      • Select Samsung® Smart TVs: HBO GO is not compatible with all models of Samsung® Smart TVs.
        • Please visit the HBO GO website for a list of compatible Samsung® Smart TVs.


  3. If you don't already have one, register for a TWC ID.
  4. Create an HBO GO and/or MAX GO account to view content.
    • The HBO GO and/or MAX GO account is created the first time you select Sign Up and follow the registration instructions.

 

Please note: only an HBO GO ID (or for MAX GO, a MAX GO ID) that you create the first time you access the service is required. All other information requested on the HBO/MAX sign up page is optional.

 

To access HBO GO and/or MAX GO from a computer:

 

To access HBO GO and/or MAX GO from a mobile device, first download the respective apps from the App Store or Google Play.

 

Note: All services may not be available in all areas. Not all equipment supports all services. Subject to change without notice.

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