Transferring or cancelling your service
Moving and Relocation
Transferring Account and Name Change
You can transfer your Spectrum account to another responsible party or change the name on your account.
Seasonal status allows part-time residents to put their Spectrum TV, Internet and Voice services on hold for a low monthly fee, without the hassle of canceling and then reinstalling service. When placing your account in Seasonal status, you can keep your phone number, email address, voicemail, Spectrum Receiver and other TV, Internet or Voice equipment.
To cancel or change your current service, please contact us.
Have questions about your bill? Video On Demand and Pay-Per-View purchases, as well as long-distance calls made without a Spectrum Voice International Calling Plan, can change your amount due each month. Learn more about your Spectrum statement.
If you’re having trouble with your Spectrum service, we’re here to help. Contact us or visit one of our troubleshooting pages below for further assistance: