Account and Billing FAQs

I lost my current statement; where do I mail my payment?


Payment processing centers vary by area.

If you have a TWC ID, you can find the correct payment remittance address through My Account.

  1. Go to My Account.
  2. Locate View Statement section on the main screen.
  3. Select a statement from the dropdown.
  4. Click Download PDF.
  5. Once the PDF opens, you'll find your payment remittance address near the bottom of page one.

You can also find payment remittance addresses by geographical area below.

Time Warner Cable
PO Box 70872
Charlotte, NC 28272

Time Warner Cable
PO Box 60074
City of Industry, CA 91716-0074

Oceanic Time Warner Cable
PO Box 30050
Honolulu, HI 96820-0050

Time Warner Cable
PO Box 0916
Carol Stream, IL 60132-0916

Time Warner Cable
PO Box 1104
Carol Stream, IL 60132-1104

Time Warner Cable
PO Box 11820
Newark, NJ 07101-8120

Time Warner Cable
PO Box 0901
Carol Stream, IL 60132-0901

Time Warner Cable
PO Box 1060
Carol Stream, IL 60132-1060

Time Warner Cable
PO Box 4639
Carol Stream, IL 60132-4639