Account and Billing FAQs

I lost my current statement; where do I mail my payment?

Payment processing centers vary by area.

If you have a TWC ID, you can find the correct payment remittance address through My Account.

  1. Go to My Account.
  2. Locate View Statement section on the main screen.
  3. Select a statement from the dropdown.
  4. Click Download PDF.
  5. Once the PDF opens, you'll find your payment remittance address near the bottom of page one.

You can also find payment remittance addresses by geographical area below.