Account and Billing FAQs

Why do I pay more than my neighbor when we have the same service?

There are various reasons why you and your neighbor pay different amounts:

Promotions & Service Installation Date - We strive to provide the best service at competitive rates/lowest cost to our customers. Customers that started service at an earlier date could have taken advantage of a limited time offer.

Package/Bundle of Services - We provide a wide range of services that include TV, Internet and Phone which can be packaged or bundled in a variety of ways. There are multiple packaging options, which are customizable by the customer.

Please visit our online ordering section to shop and find out more about the current packages and promotions available in your area.