If for any reason you are not satisfied with our products and services, all you have to do is call us at 1-855-70-SPECTRUM (855-707-7328) within 30 days of your installation date and we’ll cancel your service and refund your account – guaranteed. However, you must return your leased equipment before the refund can be issued.
Note: The Better Guarantee is a thirty-day money-back guarantee that applies to TV, Phone and/or Internet monthly recurring charge and standard installation charge. We must receive cancellation request for all eligible services within 30 days after installation. Return of all leased equipment required.