Account and Billing FAQs

Is there a charge to transfer my service?


Transfer fees may apply. To find details, start by visiting the My Move® page. Once there, enter the ZIP Code of your new address to verify our services are available. Then, if we provide service in your new area, call us at 1-855-892-6683 to speak with a My Move® specialist.

For more information on local transfer policies and fees, please call 1-844-287-8405.