Account and Billing FAQs

Is there a charge to transfer my service?


Transfer fees may apply. To find details, start by visiting our Moving page. Once there, enter the ZIP Code of your new address to verify our services are available. Then, if we provide service in your new area, call us at 1-855-892-6683 to speak with a My Move® specialist.

For more information on local transfer policies and fees, please call 1-844-287-8405.