Account and Billing FAQs

How do I enroll in Auto Pay on the My Spectrum app?

  1. Sign in to the My Spectrum App.
  2. Select the Billing tab.
  3. Select Enroll in Auto Pay.

    My Spectrum App Enroll in Auto Pay screen
  4. Enter your payment method details.
  5. Select the Enroll in Auto Pay box.
  6. A confirmation screen will appear.

    My Spectrum App confirmation screen reads 'Thanks for Your Payment and Auto Pay Enrollment.'

Note: If you choose an amount other than the Total Balance, you will not be able to enroll in Auto Pay. Auto Pay requires you to use the original Total Balance (payment amount) for successful enrollment.