Account and Billing FAQs

How do I set up a Spectrum WiFi profile to access hotspots?

In the My Spectrum app, you can download a Spectrum WiFi profile so you can securely connect to more than 500,000 WiFi hotspots nationwide.

For iOS

  1. Choose Account.
  2. Select Manage Spectrum WiFi Profile.
  3. Choose Install Profile, which will open your Safari browser.
  4. Sign in with your Spectrum username and password to install the profile.

For Android

  1. Choose Account.
  2. Select Install Spectrum WiFi Profile.