Account and Billing FAQs

How do I verify my account after I sign in?

1. Click on the Verify Your Account link located in My Account.

2. In the drop-down, select from the following:

Customer Code (also known as Security Code)
Last 4 digits of your credit card number
Last 4 digits of your bank account number

Please note: You will be prompted to provide credit card and bank account information only if you have made a payment with TWC in the past.